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Landmark HOA Portal Now Active
We are excited to introduce our new HOA online owner portal, provided through AppFolio. An email was sent on Friday inviting you to sign up for the new system. This platform will offer the ability to make online payments, review account transactions and access governing documents, meeting minutes and general communications of the neighborhood.
There will be some transition time as we make sure that data was inputted correctly into the new system. Payments were being held during the transition period and will be applied to your new account this week. If you signed up on the portal and you have noticed a past due for November, this is an error. Any finance charges for November will be removed as part of our transition period. We will get that feature corrected.
We ask that you sign up and review your account and update phone and email accounts to help us better connect with you. If you see an error, please contact us at info@lunaproperties.biz and we will work together to update your account history.
You can now pay online with no additional fees for eCheck and ACH payments only. For credit card payments processing fees do apply. If you had auto pay set up through Paylease, please contact them and stop your payments (www.paylease.com or call 1.866. 729.5327). We will no longer be using them as of December 1st. If you prefer to make payments via check, that is still accepted in our office.
Here are a few links to get you started:
There will be some transition time as we make sure that data was inputted correctly into the new system. Payments were being held during the transition period and will be applied to your new account this week. If you signed up on the portal and you have noticed a past due for November, this is an error. Any finance charges for November will be removed as part of our transition period. We will get that feature corrected.
We ask that you sign up and review your account and update phone and email accounts to help us better connect with you. If you see an error, please contact us at info@lunaproperties.biz and we will work together to update your account history.
You can now pay online with no additional fees for eCheck and ACH payments only. For credit card payments processing fees do apply. If you had auto pay set up through Paylease, please contact them and stop your payments (www.paylease.com or call 1.866. 729.5327). We will no longer be using them as of December 1st. If you prefer to make payments via check, that is still accepted in our office.
Here are a few links to get you started: